Word - A Microsoft software package used for text processing, Tape recorder - An electronic device for making voice recordings of information, Secondary information - Information that is gained from another source , Retrieval - Extracting information to prepare for presentation, Data - Raw facts, not yet interpreted, Across - The orientation of the X-axis, Qualitative - Data or information that is subjective and cannot be measured, Excel - Microsoft spreadsheet package, Quantitative - Data or information that can be measured, Statistics - Combined term for facts and figures, Legend - Key on a chart or graph, Information - Data that has been processed and manipulated, Primary - Data or information that an organisation collects itself, Timely - Data or information that is ready when needed,

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